Each company has a unique culture; here is how to make your workplace a high-performing and nurturing environment. If you’re the CEO of a company, you may be distressed by the realization that much of what you do can be copied by your competitors. Sure, your competitors copy what they can, but there are two things they can’t: your people …
How One Woman Became a Career Inspiration
Chief Talent Officer Judy Jackson is no ordinary leader. She tirelessly mentors, teaches, and inspires those around her to strive for excellency Editor’s Note: Judy Jackson is the Chief Talent Officer at IPG MediaBrands with an upcoming feature in Issue 12. We asked some people who knew her well to share their story of how her leadership has impacted them. …
Four Stepping Stones to Excellent Customer Service
Intelicare Direct CEO Gabriel Bristol gives a word of advice on how to achieve and maintain excellent customer service at any company. By Gabriel Bristol What is excellent customer service? How do you define it? More importantly, how do you fix it if you don’t have it? If you posed these questions to your customers or potential customers, a majority …
Your Most Powerful Forgotten Weapon
Gratitude is an extremely effective but often ignored ingredient in the workplace. After extra time with family and friends this summer, it’s possible that you, like me, feel more aligned and grateful. But if we think about gratitude only once or twice a year, we overlook the immense power of practicing it daily, especially in a business context. A …
Advice for Family-Operated Businesses: How to Hand Down the Keys Effectively
Letting go is hard, but it doesn’t have to be painful. Blue Pearl President Joel Freimuth gives family-operated businesses a lesson on how to create a smooth hand-off. In the case of family-operated businesses, there has been a growing conflict of interest when it comes to handing down the keys. Often, the sense of reluctance stems from the generation gap …
Why a CSO is an Important Weapon in Any Company’s Arsenal
Companies without a Chief Sales Officer could be missing out on the opportunity to gain a financial boost, strategic advancements and an edge over their competitors. By Chuck Reaves Is your company a sales-driven organization? When asked this question, most Chief Executive Officers (CEOs) answer yes. When asked if they have a Chief Sales Officer (CSO), almost all of them …
Globetrotters: The Rise of Millennials and the Geography They Left Behind
Brad Karsh Discusses the First Fully Global Generation and What Effect They’ll Have on the International Workforce. We’ve been hearing a lot about Millennials since the start of this millennium. But what about the next batch of workers, whose oldest members were born in 1995? Generation Z is already entering college, starting internships, volunteering and shaking things up on all …
3 Steps to Determine Your Impact as a Leader
If your core values don’t match the way you interact with the people around you, your impact as a leader may not be how you perceive it to be. When you’re driving down the road and see those flashing blue lights in your rearview mirror, what’s the first thought that pops into your mind? If you’re like most people, you …
Three Flavors of Employees in the Workplace Neapolitan Ice Cream
If you’re a leader of your organization, understanding the three basic employee types can make your company much more efficient. Mike was the CFO of a large manufacturing company in Texas. He was an outstanding executive and he accepted this position because it suited his strengths to a tee. The company was looking for a very strategic Head of Finance …
Things a Smart CEO Knows Not To Do
Far too often, CEOs are busy doing things that diminish both their own productivity, and that of their companies. Everyone knows that Superman’s sole weakness is a mineral called Kryptonite. If he came in contact with the substance, it would slowly drain his powers, weakening him until proving fatal. Superman knows he must avoid Kryptonite at all costs if he …